Privacy Policy

QP Foods is part of the Quick Products Food Group which includes QP Foods Direct. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

QP Foods collects the following data:

  • Personal identification information (Name, email address, phone number, etc.

 

How do we collect your data?

You directly provide QP Foods with most of the data we collect. We collect data and processdata when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • QP Foods may also receive your data indirectly from the following sources: 

How will we use your data?

QP Foods collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.

    When QP Foods processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

     

    How do we store your data?

    QP Foods securely stores your data at:

    Colmart House
    Stephens Way
    Goosegreen
    Wigan
    WN3 6PH

    QP Foods will process personal data during the duration of any contract and will continue to store only the personal data needed for six years after the contract has expired to meet any legal obligations. After six years any personal data not needed will be deleted.

     

    Marketing

    QP Foods would like to send you information about products and services of ours that we think you might like.

    If you have agreed to receive marketing, you may always opt-out at a later date.

    You have the right at any time to stop QP Foods from contacting you for marketing purposes or giving your data to other members of the QP Foods Group.

    If you no longer wish to be contacted for marketing purposes, please email accounts@qpfoods.co.uk

     

    What are your data protection rights?

    QP Foods would like to make sure you are fully aware of all of your data protection rights.

    Every user is entitled to the following:

    The right to access – You have the right to request QP Foods for copies of your personal data. We may charge you a small fee for this service.

    The right to rectification – You have the right to request that QP Foods correct any information you believe is inaccurate. You also have the right to request QP Foods to complete information you believe is incomplete.

    The right to erasure – You have the right to request that QP Foods erase your personal data, under certain conditions.

    The right to restrict processing – You have the right to request that QP Foods restrict the processing of your personal data, under certain conditions.

    The right to object to processing – You have the right to object to QP Foods’s processing of your personal data, under certain conditions.

    The right to data portability – You have the right to request that QP Foods transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us

    Telephone = 01942 826 550

    Or write to us:

    QP Foods, Colmart House
    Stephens Way
    Goosegreen
    Wigan
    WN3 6PH

     

    What are cookies?

    Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

    For further information, visit allaboutcookies.org

     

    How do we use cookies?

    QP Foods uses cookies in a range of ways to improve your experience on our website, including:

    • Understanding how you use our website
    • Please refer to our Cookie Policy here 

    What types of cookies do we use?

    There are a number of different types of cookies, however, our website uses:

    • Functionality – QP Foods uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
    • Advertising – QP Foods uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. QP Foods sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. 

    How to manage cookies

    You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

     

    Privacy policies of other websites

    The QP Foods website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

     

    Changes to our privacy policy

    QP Foods keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25 September 2020.

     

    How to contact us

    If you have any questions about QP Foods’s privacy policy, the data we hold on you, or you

    would like to exercise one of your data protection rights, please do not hesitate to contact us.

    Telephone = 01942 826 550

    Or write to us:

    QP Foods, Colmart House
    Stephens Way
    Goosegreen
    Wigan
    WN3 6PH

     

    How to contact the appropriate authority

    Should you wish to report a complaint or if you feel that QP Foods has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

    ICO

    Wycliffe House, Water Lane, Wilmslow, SK9 5AF

    Telephone +44 (0) 303 123 1113 or website: https://ico.org.uk/global/contact-us/email/